Comfort Inn and Suites Sombrero for safety!
UPDATED 1 APRIL 2020
Rest assured during the Covid-19 pandemic our highest priority is ensuring the health and wellbeing of our teams and valued guests. With a pro-active procedural approach to official recommendations, we welcome you with confidence to all of our properties. Following the advice provided to us from the Australian Government Department of Health we continue to update our services for your safety.
Dedicated In-house Expertise – All of our team members receive continuous training on hygiene and cleanliness standards, as well as advanced training specific to their functional area.
Comfort Inn and Suites Sombrero procedures ensure regular deep cleaning. Our enhanced cleaning standards will continue to be overseen and regularly reviewed by our management team.
Additional antibacterial disinfectant products are being regularly used throughout the day to ensure surfaces are clean to prevent the spread of Covid-19.
These measures are in addition to our already meticulous hygiene and cleanliness protocols, which already mandate good hand hygiene, supplying handwashing facilities, as well as alcohol-based hand sanitizers, and strict guidance on regular hand washing throughout the day.
Enhanced Protocols – All our employees are well-trained to identify the symptoms of Covid-19, and have been instructed not to come to work if they are feeling unwell or had contact with anyone who is suspected or confirmed as having Covid-19.
Safe and Seamless Service – We will continue to provide a seamless service whilst respecting social distancing requirements at all times. All our team members operate under strict hygiene protocols, adapting to new appearance normalcy. However, limited breakfast offering and reduced reception contact hours have taken effect. Please note, the pool and spa are closed for your safety and wellbeing. We appreciate your understanding.
At all times, and especially in this uncertain climate, we want to assure you that your safety and wellbeing, and that of our team, is our highest priority.
We are continuing to monitor and react to the coronavirus (COVID-19) situation as it evolves, and we remain steadfast in our commitment to provide every guest and employee with the highest standard of service and care.